Preventing 80% of Technical Debt: Linde’s Salesforce Blueprint for Scalable Growth in the Energy Sector
Preventing 80% of Technical Debt: Linde’s Salesforce Blueprint for Scalable Growth in the Energy Sector
Linde Resolves 50K Issues and Prevents 80% Tech. Debt With an Energy Blueprint
Linde Resolves 50K Issues and Prevents 80% Tech. Debt With an Energy Blueprint
Last Updated: August 2025
Linde is a leading global industrial gas and engineering company with 2023 sales of $32 billion (€29.6 billion). The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals.
Linde’s industrial gasses are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gasses for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.
Key Results with Quality Clouds
9,000 configuration elements have been removed form orgs
50,000 issues solved
8,800+ HRS technical debt reduced
The Challenge
Linde’s small team maintains a complex Salesforce setup with 3 orgs and more than 25 custom apps. It’s currently used by over 10,000 users in over 50 countries. From the start, the team had ambitious plans for their Salesforce implementation, with a wealth of ideas for both internal and external business use. They were running parallel projects with their own timelines and lifecycles using automated release management and testing.
Linde stumbled upon issues when deploying changes such as:
Extra speed meant that quality of development decreased due to manually
reviewing extra code deployed
Release cycles slowed down to quarterly
Technical debt mounting
Productivity decreased as more time was spent fixing issues than delivering
team’s signature innovations
Another solution was required.
The Desired Solution
In order to stabilize their pipeline Linde needed visibility over the quality of whatwas entering their pipeline and their existing orgs. Looking at the marketplace, Quality Clouds stood out to them with its tailored automation and holistic approach to development governance.
The fact it could also be used within their orgs and their git repositories made it an obvious choice for their needs.
The Resolution: Build Better on Salesforce
Linde’s release team found their lives were made significantly easier by the introduction of new quality gates which let them check committed code against security, maintenance and structural best practices before deploying to other instances. This led to increased quality in releases while at the same time significantly reducing the team’s expended effort.
As forward thinkers, Linde had previously developed their own list of best practices which Quality Clouds let them effortlessly check for in their code. Not only did automation provide greater coverage than manual reviews ever could, it also provided a higher accuracy.
The ability to check feature branches in their git repository has proved especially useful, with it making Linde’s parallel project approach much easier to maintain.
Ever pushing for a more integrated approach to deployment management, Linde even brought Quality Clouds to work together with Copado. The resulting publicly available integration has enabled developers to scan git branches within their own user stories. This has further ensured the speed of Linde’s continuous delivery pipeline.
The Impact: Technical Debt Reduction by 27%
By using Quality Clouds, Linde was able to achieve outcomes that delivered a positive impact that was seen in their KPIs including:
Reduced Technical Debt by 27% – around 8,800 hours of developer time
A high negative net issue change: indicating more issues were solved than added for the first time in their org
11% increase in Quality of Cloud
They also freed up countless hours for their team and now spend more time innovating rather than manually reviewing errors. Which means:
They identify critical issues early – increasing agility and efficiency of their pipeline
Simple and quick monitoring of their configuration means quality issues are now found before they go into production – avoiding serious cost implications.
Linde are now empowered to build the sustainable and mature DevOps pipeline they originally envisioned
Delivery performance has substantially improved, increasing flexibility and ensuring their place as the company’s most effective DevOps team
They can scale their Salesforce platform and grow the business with confidence.
Last Updated: August 2025
Linde is a leading global industrial gas and engineering company with 2023 sales of $32 billion (€29.6 billion). The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals.
Linde’s industrial gasses are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gasses for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.
Key Results with Quality Clouds
9,000 configuration elements have been removed form orgs
50,000 issues solved
8,800+ HRS technical debt reduced
The Challenge
Linde’s small team maintains a complex Salesforce setup with 3 orgs and more than 25 custom apps. It’s currently used by over 10,000 users in over 50 countries. From the start, the team had ambitious plans for their Salesforce implementation, with a wealth of ideas for both internal and external business use. They were running parallel projects with their own timelines and lifecycles using automated release management and testing.
Linde stumbled upon issues when deploying changes such as:
Extra speed meant that quality of development decreased due to manually
reviewing extra code deployed
Release cycles slowed down to quarterly
Technical debt mounting
Productivity decreased as more time was spent fixing issues than delivering
team’s signature innovations
Another solution was required.
The Desired Solution
In order to stabilize their pipeline Linde needed visibility over the quality of whatwas entering their pipeline and their existing orgs. Looking at the marketplace, Quality Clouds stood out to them with its tailored automation and holistic approach to development governance.
The fact it could also be used within their orgs and their git repositories made it an obvious choice for their needs.
The Resolution: Build Better on Salesforce
Linde’s release team found their lives were made significantly easier by the introduction of new quality gates which let them check committed code against security, maintenance and structural best practices before deploying to other instances. This led to increased quality in releases while at the same time significantly reducing the team’s expended effort.
As forward thinkers, Linde had previously developed their own list of best practices which Quality Clouds let them effortlessly check for in their code. Not only did automation provide greater coverage than manual reviews ever could, it also provided a higher accuracy.
The ability to check feature branches in their git repository has proved especially useful, with it making Linde’s parallel project approach much easier to maintain.
Ever pushing for a more integrated approach to deployment management, Linde even brought Quality Clouds to work together with Copado. The resulting publicly available integration has enabled developers to scan git branches within their own user stories. This has further ensured the speed of Linde’s continuous delivery pipeline.
The Impact: Technical Debt Reduction by 27%
By using Quality Clouds, Linde was able to achieve outcomes that delivered a positive impact that was seen in their KPIs including:
Reduced Technical Debt by 27% – around 8,800 hours of developer time
A high negative net issue change: indicating more issues were solved than added for the first time in their org
11% increase in Quality of Cloud
They also freed up countless hours for their team and now spend more time innovating rather than manually reviewing errors. Which means:
They identify critical issues early – increasing agility and efficiency of their pipeline
Simple and quick monitoring of their configuration means quality issues are now found before they go into production – avoiding serious cost implications.
Linde are now empowered to build the sustainable and mature DevOps pipeline they originally envisioned
Delivery performance has substantially improved, increasing flexibility and ensuring their place as the company’s most effective DevOps team
They can scale their Salesforce platform and grow the business with confidence.