Exploring New Narratives
Security at Quality Clouds
Protecting your data. Enabling your trust.
Security and compliance are built into everything we do.
Quality Clouds is ISO 27001:2022 certified and SOC 2 Type II attested, demonstrating that our people, processes, and technology meet the highest global standards for information security, data privacy, and operational resilience .
We operate a fully audited Information Security Management System (ISMS) and maintain annual third-party SOC 2 Type II assessments that validate the effectiveness of our controls around confidentiality, integrity, and availability.
Whether you use Quality Clouds for Salesforce, ServiceNow, Dynamics 365, or emerging AI-native development platforms, your environment is protected by enterprise-grade security across every layer — from data access to cloud infrastructure.
Our Commitment
ISO 27001:2022 Certified
We’re proud to have achieved ISO 27001:2022 certification, the leading international standard for Information Security Management Systems (ISMS).
This confirms our continuous dedication to data privacy, risk management, and operational resilience .
Our certification scope covers all Quality Clouds products and services across ServiceNow, Salesforce, and Dynamics 365 platforms, hosted securely in Microsoft Azure regions within the EU and US.
How We Keep Your Data Safe
End-to-end encryption and zero data persistence
Read-only access: Quality Clouds connects through the official platform REST APIs. We never read or store transactional or business data — only metadata and code elements for analysis.
In-memory processing: Source code is analyzed in memory and never persisted. Only aggregated scores and quality metrics are retained.
Encryption everywhere: All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). PII fields — name, email, IP — are encrypted at the field level and stored only for notification and audit purposes.
No business data: We never access records, transactions, or PII beyond user contact info. Access is restricted by customer ACLs and OAuth scopes.
Isolated environments: Development, staging, and production nodes are physically separated to eliminate cross-environment exposure.
Infrastructure & Business Continuity
Built on trusted clouds
Hosted on Microsoft Azure (primary) and AWS S3 (backups).
Multi-tenant options in Northern Europe (Ireland) and Central US (Iowa); single-tenant deployments available on request.
Daily backups, quarterly DR tests, and annual BCP reviews ensure RTO/RPO of 24 hours and SLA uptime of 99.9% .
Zero Trust networking, all internal and external traffic is blocked by default unless explicitly authorized.
Access Control
Least privilege and secure authentication
Role-based Access Control (RBAC): Users only see what they need to perform their tasks.
Password policy: Strong passwords with 90-day expiry (60 days for admins), hashing and salting by default.
Single Sign-On (SSO): SAML and OAuth supported for integration with customer’s corporate IdP (Azure AD, Okta …)
Session management: Automatic logout after 15 minutes of inactivity.
Application & Portal Security
Defense in depth
Secure portal delivery: All dashboards and reports served over 256-bit TLS channels.
API authentication: Every call uses JWT tokens with signature validation (RFC 7519).
Automatic disconnection handlers and user session identification for portal access.
Annual penetration testing: Independent security firms conduct vulnerability assessments and remediation audits.
Compliance & Governance
Standards we follow
Our information security and SDLC processes adhere to:
ISO 27001:2022 certification
SOC 2 Type II audits (annual reports available on request)
OWASP ASVS and NIST SP 800-57 guidelines
GDPR and EU AI Act principles for data minimization and lawful processing .
Certifications & Reports
ISO 27001:2022 – Certified August 2023
SOC 2 Type II – Annual Report Available on Request
External Vulnerability and PenTest – Yearly
Cyber and Data Insurance – Active Coverage through 2026  
Contact Security Team: security@qualityclouds.com
Security at Quality Clouds
Protecting your data. Enabling your trust.
Security and compliance are built into everything we do.
Quality Clouds is ISO 27001:2022 certified and SOC 2 Type II attested, demonstrating that our people, processes, and technology meet the highest global standards for information security, data privacy, and operational resilience .
We operate a fully audited Information Security Management System (ISMS) and maintain annual third-party SOC 2 Type II assessments that validate the effectiveness of our controls around confidentiality, integrity, and availability.
Whether you use Quality Clouds for Salesforce, ServiceNow, Dynamics 365, or emerging AI-native development platforms, your environment is protected by enterprise-grade security across every layer — from data access to cloud infrastructure.
Our Commitment
ISO 27001:2022 Certified
We’re proud to have achieved ISO 27001:2022 certification, the leading international standard for Information Security Management Systems (ISMS).
This confirms our continuous dedication to data privacy, risk management, and operational resilience .
Our certification scope covers all Quality Clouds products and services across ServiceNow, Salesforce, and Dynamics 365 platforms, hosted securely in Microsoft Azure regions within the EU and US.
How We Keep Your Data Safe
End-to-end encryption and zero data persistence
Read-only access: Quality Clouds connects through the official platform REST APIs. We never read or store transactional or business data — only metadata and code elements for analysis.
In-memory processing: Source code is analyzed in memory and never persisted. Only aggregated scores and quality metrics are retained.
Encryption everywhere: All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). PII fields — name, email, IP — are encrypted at the field level and stored only for notification and audit purposes.
No business data: We never access records, transactions, or PII beyond user contact info. Access is restricted by customer ACLs and OAuth scopes.
Isolated environments: Development, staging, and production nodes are physically separated to eliminate cross-environment exposure.
Infrastructure & Business Continuity
Built on trusted clouds
Hosted on Microsoft Azure (primary) and AWS S3 (backups).
Multi-tenant options in Northern Europe (Ireland) and Central US (Iowa); single-tenant deployments available on request.
Daily backups, quarterly DR tests, and annual BCP reviews ensure RTO/RPO of 24 hours and SLA uptime of 99.9% .
Zero Trust networking, all internal and external traffic is blocked by default unless explicitly authorized.
Access Control
Least privilege and secure authentication
Role-based Access Control (RBAC): Users only see what they need to perform their tasks.
Password policy: Strong passwords with 90-day expiry (60 days for admins), hashing and salting by default.
Single Sign-On (SSO): SAML and OAuth supported for integration with customer’s corporate IdP (Azure AD, Okta …)
Session management: Automatic logout after 15 minutes of inactivity.
Application & Portal Security
Defense in depth
Secure portal delivery: All dashboards and reports served over 256-bit TLS channels.
API authentication: Every call uses JWT tokens with signature validation (RFC 7519).
Automatic disconnection handlers and user session identification for portal access.
Annual penetration testing: Independent security firms conduct vulnerability assessments and remediation audits.
Compliance & Governance
Standards we follow
Our information security and SDLC processes adhere to:
ISO 27001:2022 certification
SOC 2 Type II audits (annual reports available on request)
OWASP ASVS and NIST SP 800-57 guidelines
GDPR and EU AI Act principles for data minimization and lawful processing .
Certifications & Reports
ISO 27001:2022 – Certified August 2023
SOC 2 Type II – Annual Report Available on Request
External Vulnerability and PenTest – Yearly
Cyber and Data Insurance – Active Coverage through 2026  
Contact Security Team: security@qualityclouds.com
Security at Quality Clouds
Protecting your data. Enabling your trust.
Security and compliance are built into everything we do.
Quality Clouds is ISO 27001:2022 certified and SOC 2 Type II attested, demonstrating that our people, processes, and technology meet the highest global standards for information security, data privacy, and operational resilience .
We operate a fully audited Information Security Management System (ISMS) and maintain annual third-party SOC 2 Type II assessments that validate the effectiveness of our controls around confidentiality, integrity, and availability.
Whether you use Quality Clouds for Salesforce, ServiceNow, Dynamics 365, or emerging AI-native development platforms, your environment is protected by enterprise-grade security across every layer — from data access to cloud infrastructure.
Our Commitment
ISO 27001:2022 Certified
We’re proud to have achieved ISO 27001:2022 certification, the leading international standard for Information Security Management Systems (ISMS).
This confirms our continuous dedication to data privacy, risk management, and operational resilience .
Our certification scope covers all Quality Clouds products and services across ServiceNow, Salesforce, and Dynamics 365 platforms, hosted securely in Microsoft Azure regions within the EU and US.
How We Keep Your Data Safe
End-to-end encryption and zero data persistence
Read-only access: Quality Clouds connects through the official platform REST APIs. We never read or store transactional or business data — only metadata and code elements for analysis.
In-memory processing: Source code is analyzed in memory and never persisted. Only aggregated scores and quality metrics are retained.
Encryption everywhere: All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). PII fields — name, email, IP — are encrypted at the field level and stored only for notification and audit purposes.
No business data: We never access records, transactions, or PII beyond user contact info. Access is restricted by customer ACLs and OAuth scopes.
Isolated environments: Development, staging, and production nodes are physically separated to eliminate cross-environment exposure.
Infrastructure & Business Continuity
Built on trusted clouds
Hosted on Microsoft Azure (primary) and AWS S3 (backups).
Multi-tenant options in Northern Europe (Ireland) and Central US (Iowa); single-tenant deployments available on request.
Daily backups, quarterly DR tests, and annual BCP reviews ensure RTO/RPO of 24 hours and SLA uptime of 99.9% .
Zero Trust networking, all internal and external traffic is blocked by default unless explicitly authorized.
Access Control
Least privilege and secure authentication
Role-based Access Control (RBAC): Users only see what they need to perform their tasks.
Password policy: Strong passwords with 90-day expiry (60 days for admins), hashing and salting by default.
Single Sign-On (SSO): SAML and OAuth supported for integration with customer’s corporate IdP (Azure AD, Okta …)
Session management: Automatic logout after 15 minutes of inactivity.
Application & Portal Security
Defense in depth
Secure portal delivery: All dashboards and reports served over 256-bit TLS channels.
API authentication: Every call uses JWT tokens with signature validation (RFC 7519).
Automatic disconnection handlers and user session identification for portal access.
Annual penetration testing: Independent security firms conduct vulnerability assessments and remediation audits.
Compliance & Governance
Standards we follow
Our information security and SDLC processes adhere to:
ISO 27001:2022 certification
SOC 2 Type II audits (annual reports available on request)
OWASP ASVS and NIST SP 800-57 guidelines
GDPR and EU AI Act principles for data minimization and lawful processing .
Certifications & Reports
ISO 27001:2022 – Certified August 2023
SOC 2 Type II – Annual Report Available on Request
External Vulnerability and PenTest – Yearly
Cyber and Data Insurance – Active Coverage through 2026  
Contact Security Team: security@qualityclouds.com